Privacy Policy for Alexithymia Coach by arcall ai

Effective Date: September 12, 2025

At Arcall AI ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our habit tracking app, Healthy ("Service"). By using the Service, you consent to the practices described here.

1. Information We Collect

We collect information to provide and improve the Service. This includes:

Personal Information

• Account Data: Email, username, or other identifiers you provide during registration.
• Usage Data: Habits tracked, streaks, goals, timestamps, and progress metrics.
• Device Data: IP address, device type, OS version, and app interactions (e.g., via analytics).

Non-Personal Information

• Aggregated analytics (e.g., average streak length across users) that do not identify individuals.

We do not collect sensitive health data (e.g., medical conditions) unless you voluntarily provide it in notes, and even then, we treat it as User Content.

2. How We Collect Information

• Directly from You: When you create an account, log habits, or contact support.
• Automatically: Through cookies, logs, and analytics tools (e.g., Firebase) as you use the app.
• From Third Parties: If you link accounts (e.g., Apple Health), we receive limited data with your permission.

3. How We Use Your Information

• Provide and personalize the Service (e.g., reminders, streak notifications).
• Analyze usage to improve features.
• Communicate with you (e.g., updates, support).
• Comply with legal obligations.
• Prevent fraud or abuse.

We do not sell your personal information.

4. How We Share Your Information

We may share information with:

• Service Providers: Vendors for hosting, analytics, or crash reporting (e.g., Google Cloud), bound by confidentiality.
• Affiliates: Other Arcall AI entities for operational purposes.
• Legal Authorities: If required by law, subpoena, or to protect rights/safety.
• Business Transfers: In a merger, acquisition, or sale of assets.

We do not share User Content with third parties except as described.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information (e.g., encryption in transit, secure servers). However, no system is completely secure, and we cannot guarantee absolute security.

6. Your Choices and Rights

• Access and Update: View or edit your data in the app settings.
• Deletion: Request deletion of your account and data via [email protected]. We retain data as needed for legal or backup purposes.
• Opt-Out: Disable non-essential cookies or marketing communications in settings.
• CCPA/CPRA Rights (California Residents): You have rights to know, delete, and opt-out of sales (we do not sell data). Submit requests at [email protected].
• Children's Privacy: The Service is not directed at children under 13. We do not knowingly collect their data; parents may contact us to remove it.

7. International Data Transfers

Arcall AI is based in the US. If you use the Service outside the US, your data may be transferred to and processed in the US, where privacy laws may differ. We ensure adequate safeguards for such transfers.

8. Retention

We retain your information as long as your account is active or as needed for legal purposes. Deleted data is removed within 30 days, except for backups (up to 90 days).

9. Changes to This Policy

We may update this Privacy Policy. Significant changes will be notified via the app or email. Continued use constitutes acceptance.

10. Contact Us

For privacy questions, contact our Data Protection Officer at [email protected] or Arcall AI, 123 Tech Street, San Francisco, CA 94105, USA.

Note: This Privacy Policy does not apply to third-party sites linked from the Service.